Toprated

Customer Reviews

Jasim

Shopping here was a breeze! The customer service team was super helpful in answering my questions. Fast delivery and great packaging!

Omar

I love the quality of products from this store. The prices are reasonable, and the selection is fantastic!

Rajseh

Easy-to-navigate website, great deals, and fast shipping. Will definitely shop again!

Reurn & Refund Policy

🛍️ Return & Refund Policy 

We want you to love your purchase! If something isn’t right, we’re here to help.

🔁 Returns

  • Eligibility:
    Items must be unused, in original packaging, and returned within 30 days of delivery.
  • Non-returnable items: Perishables, intimate goods, gift cards, and downloadable
    software.
  • Return Process:
  1. Contact us at [your email] with your order number and reason for return.
  2. We’ll provide return instructions and the return address (note: this may be our
    supplier’s warehouse).
  3. Once received and inspected, we’ll notify you of the approval or rejection of
    your return.

💸 Refunds

  • Approved Returns: Refunds will be processed to your original payment method within 5–10 business days.
  • Late or missing refunds: If you haven’t received a refund yet, first check
    your bank account, then contact your credit card company. Still no luck?
    Reach out to us.

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or
    incorrect.
  • In some cases, we may offer a returnless refund for low-cost items.

⚠️ Damaged or Incorrect Items

  • If your item arrives damaged or you receive the wrong product, contact us
    within 7 days of delivery with photos. We’ll send a replacement or
    issue a full refund.
  • Call us

    +971 50 948 0918

  • Location

    Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE

  • Email

     orders@rashidexpress.ae