Privacy Policy

Effective Date: May 22, 2024

This Privacy Policy describes how Rashid Express ("we," "us," or "our") collects, uses, and discloses your information on our Shopify store.

Information We Collect

We collect two types of information on our website:

  • Anonymous Data: We gather anonymous information about your website usage. This does not identify you personally and is used to improve the website's performance. Examples include your browser type and the duration of your visit.
  • Personally Identifiable Information (PII): You may choose to provide PII when sending feedback, registering for services, or making purchases. This may include your name, address, phone number, and email address. Supplying this information is always optional.

Use of Information

We use the information you provide for the following purposes:

  • Process your orders
  • Keep you updated on your order status
  • Notify you of products or promotions you might be interested in
  • Improve our website based on anonymous data
  • Perform statistical analysis (using anonymous data)

We will disclose your delivery information to third parties only for order tracking, processing payments, fulfilling your order, or improving our site's functionality. We will never sell, rent, or share your credit card details or other PII with third parties for marketing purposes.

Cookies

Rashid Express uses cookies only to identify past visitors to our homepage. We don't collect any other user information through cookies.

Disclosure of Information

We may disclose your information in the following situations:

  • To comply with a legal requirement, subpoena, or court order
  • To respond to a law enforcement agency's request
  • As necessary in connection with a merger, acquisition, or bankruptcy

Security

Rashid Express takes appropriate measures to safeguard your information using various security methods. However, no website can guarantee complete online security.

Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before submitting any data.

Children's Privacy

Rashid Express does not knowingly collect information from children under 18. Our website and services are not intended for minors, and we request that they do not submit any personal information.

Updating Your Information

If you want to update the information you provided to Rashid Express, please contact us at info@rashidexpress.ae

Changes to this Privacy Policy

We may update this Privacy Policy occasionally. We will notify you of any changes by posting the revised Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact Rashid Express at info@rashidexpress.ae